💳 Refund & Rescheduling Policy
Lake Erie Kayak Fishing with Chuck Earls
At Lake Erie Kayak Fishing, safety always comes first — and we understand that weather and life can sometimes impact your plans. Please review our updated policy below before booking your guided adventure.
🚫 Refund Policy
All deposits for guided trips are non-refundable.
“Unfortunately, we cannot accept returns on deposits for scheduled guided adventures, but we will be happy to reschedule your trip to a future date.”
- Deposits are fully transferable if your trip needs to be rescheduled
- Full payments (beyond the deposit) may be eligible for a partial refund if you cancel more than 7 days in advance
- Cancellations made within 7 days are non-refundable
🌊 Weather-Related Cancellations
If we must cancel your trip due to unsafe weather or lake conditions:
- We will contact you directly and provide a list of upcoming available dates
- You may reschedule your adventure at no additional charge
- Refunds are not issued for weather-related cancellations — your trip will be fully honored on a future date
Safety is our #1 priority, and we appreciate your understanding when conditions are out of our control.
🚨 Emergencies & No-Shows
If you have an emergency and can’t make your trip:
- Please notify us at least 48 hours in advance to reschedule at no charge
- Trips canceled within 48 hours may result in the loss of your deposit
- No-shows on the day of your scheduled trip are non-refundable
📞 Contact for Changes
To cancel, reschedule, or request assistance: 📧 Email: Info@LakeErieKayakFishing.com
📞 Call/Text: (216) 296-9157
Please include your name, booking date, and reason for the change when contacting us.
